This Privacy Policy describes how Harmony House Trading LLC we collects, uses, and protects the personal information of users who visit or make use of our website. By accessing or using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information when you browse, contact us, or make a

purchase:

- Name

- Phone Number

- Email Address

- Billing and Shipping Address

- Payment Information (such as card details or cash-on-delivery preference)

- Browsing data and analytics information (e.g., device information, IP address, pages visited)

2. How We Collect Information

We collect information through:

- Online forms and checkout pages

- Customer service communication (including WhatsApp or phone)

- Cookies and similar tracking tools used for analytics and customer experience

3. Use of Collected Information

We use your information to:

- Process and deliver orders

- Communicate order updates and customer support

- Improve website performance and user experience

- Send promotional or marketing messages (you may opt-out anytime)

- Prevent fraudulent or unauthorized transactions

4. Third-Party Services

We may share necessary information with trusted third-party service providers for operations such as Google Analytics, Facebook / Meta Pixel, WhatsApp Click-to-Chat, and secure payment processing.

5. Payment Security

We do not store full card details. Payments are handled by secure third-party payment processors.

Cash on Delivery may be available in some areas.

6. Data Protection & Security

We implement appropriate safeguards to protect your data but cannot guarantee 100% security of internet transmissions.

7. Cookies

We may use cookies to improve site experience. You may disable cookies in your browser settings.

8. Your Rights

You may request access, correction, deletion, or opt out of marketing communications.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Updated versions will be posted here.

10. Contact Information

Harmony House Trading LLC

Warehouse No. 61, Al Quoz Industrial Area 3, Dubai, UAE

Email: infoharmonyhouse@ae

Phone: 042590877